The calendar you’ve
always needed
See every class, chef and kitchen at a glance. Seats update the moment someone books.
Features
Everything your school needs
Built around how cooking schools actually run: hands-on classes, small groups, private parties, and a lot of happy repeat guests.
The calendar you’ve
Private events and team building
Take inquiries, send quotes, and book private parties and team-building classes without the back-and-forth.
Online booking
and payments
Guests pick a class, choose their seats, and pay in a couple of taps, day or night.
Booking pages you’ll be proud of
Class pages that look as good as your food, on your own website or ours.
Gift cards that sell themselves
Sell gift cards online and let your customers give a cooking class as a present.
Waitlists and reminders
When someone cancels, Hotpan notifies the next person on your waitlist. It also sends automated reminders before each class to reduce no-shows.
The full list
What else can Hotpan do?
Hotpan is the same software as Occasion, set up for cooking schools. Here are all 148 features, in 10 groups.
01 / 10
Classes and listings
Every kind of class, from a one-night workshop to a week of kids’ camp.
14 features
One-time and recurring classes
Run a single workshop, or a class that repeats on a set schedule.
Series and camps
Sell several dates as one package, like a course or a camp.
Multi-date and drop-ins
Guests pick the dates they want and book them in one order.
Private events
Birthdays, team building and corporate classes, kept off your public calendar.
Public or private
List a class on your calendar, or share it only by direct link.
RSVP for private guests
Each guest of a private event signs up and pays for their own seat.
Announcements
Post closures or special hours on your calendar without taking bookings.
Class templates
Save a class as a template and build new ones from it.
Duplicate a class
Copy an existing class to set up a similar one quickly.
Class photos
Add images to each class page.
Labels
Tag classes, such as kids, adults or camps, so guests can find them.
Custom button text
Change the wording of the booking button on a class page.
Show or hide duration
Choose whether a class page shows the full start and end time.
AI Copywriter
One-click suggestions for class descriptions, emails, texts and waitlist messages.
02 / 10
Pricing and extras
Price a class the way you sell it, and add what guests take home.
13 features
Per-person pricing
Charge a fixed price per guest, with separate prices for adults and kids.
Group and tiered pricing
Set prices by group size, such as couples or a sibling discount.
Pricing drop-downs
Let guests pick an option that changes the order total.
Add-ons with stock
Sell aprons or take-home kits, and track how many are left.
Buy one, get one
Offer the second seat free or at a lower price.
Deposits
Take a fixed or percentage deposit and keep track of the balance due.
Pro-rata series pricing
Give a lower price to guests who join a series after it starts.
Service fees
Add a service fee, such as gratuity or card costs, to bookings.
Optional donations
Let guests add a donation from amounts you set.
Flexible sales tax
Set a default rate or one per class. It is added at checkout.
Tax exemptions
Mark items that should not be taxed at checkout.
You decide who pays the fee
Add the booking fee to the guest’s total, or cover it yourself.
No fee on free bookings
Take free reservations without paying a booking fee.
03 / 10
Booking and checkout
Guests find a class wherever they meet you and book it on their phone.
19 features
Calendar on your website
Embed your class calendar on Squarespace, Wix, WordPress or Shopify.
Direct class links
Link a button or a post straight to one class.
Calendar views
Build a separate calendar view for each audience and location.
Filter and search
Guests filter by category or location, or search by keyword.
Book on any device
Checkout works on a phone, tablet or computer.
Apple Pay and Google Pay
Guests pay in one tap when your account runs on Square.
No account needed
Guests check out without signing up first.
Several classes, one order
Guests add more than one class to the same order.
Prices shown up front
Guests see price, dates and times before they enter any details.
Instant confirmation
A confirmation goes out automatically when someone books.
Your own questions
Ask guests questions at checkout. The answers show on the roster.
Details for every guest
Collect information about each person on an order, not only the buyer.
Cancel and refund policy
Publish your own policy. Guests agree to it when they book.
Advance notice
Stop online bookings a set time before a class starts.
Phone and walk-in orders
Enter walk-in and phone bookings straight into your calendar.
Facebook booking button
Point your Facebook page button at your class calendar.
Share to social media
Post a class link to your social channels from your workspace.
Checkout in Spanish
Show your calendar and booking pages in Spanish.
Accessible checkout
Checkout works with screen readers and keyboard-only navigation.
04 / 10
Calendar, rosters and check-in
Know who is coming, which chef is on, and who has arrived.
13 features
One live calendar
Everyone you give access to sees the same live calendar.
Event colors
Color the calendar by class, chef, kitchen, location or category.
Two-way Google sync
Bookings flow both ways, and you can block personal time.
Calendar Collision
Hides time slots that clash with other bookings or your Google Calendar.
Vacation mode
Block every time slot at a location for a closure or holiday.
Seats per class
Set capacity for a class, or change it for a single date.
Rosters
See who is coming, what they ordered and what they answered.
Print the roster
Print a class list when you want one on paper.
Message the roster
Email or text one guest or the whole class, with saved replies.
Scheduled roster emails
Write a message to a class now and send it later.
Digital check-in
Share a link and staff check guests in on any phone, no account needed.
See who showed up
Check-ins update live, and the roster shows who actually arrived.
Internal notes
Add private notes to a class, an order or a guest, just for staff.
05 / 10
Digital waivers
Waivers signed online and tied to the booking, with no paper at the door.
10 features
Waivers on any class
Write your own waiver and attach it to any class.
Sign at checkout, by email or QR
Guests sign while booking, from an email, or by scanning a code.
Walk-ins covered
Walk-ins scan a QR code and sign on the spot, without an account.
Adult and minor waivers
Separate versions for adults and kids, with guardians signing for kids.
Tied to the booking
Every signature links to the right reservation automatically.
Auto-filled details
Guest details carry over from the booking.
Signature status
The roster shows each waiver as signed or pending.
One-click resend
Nudge anyone who has not signed by text or email.
Waiver archive
Every signed waiver is stored in your account for good.
Timestamped PDF
See exactly who signed, and when.
06 / 10
Orders and payments
Get paid your way, and handle changes without the back-and-forth.
12 features
Square or Stripe
Payments go to your own account, not a platform wallet.
Cash payments
Record walk-in cash payments next to your online payments.
Pay by link
Send a secure payment link by text or email.
Payments across borders
Take payments in Australia, Canada, Europe and the UK.
Find any order
Search by name, email, order code or class.
Edit an order
Change a name or detail, add a seat, or add extras.
Inline discounts
Take an amount off an order without a coupon code.
Move or reschedule
Move a guest to a later date or a different class.
Collect, refund or cancel
Charge a card, refund to card or credit, or cancel the order.
Refund to credit
Issue refunds as account credit, so the money stays in your school.
Credit expiry
Set an expiry date, so unused balances stay with you.
Chargeback Fighter
Ask for a Certificate of Transaction Authenticity to answer a dispute.
07 / 10
Gift cards
Paid up front, given as a present, and a way to meet new guests.
17 features
Sell gift cards online
Add your options, get a link, and start selling.
Preset or custom values
Offer set amounts, or let buyers enter their own.
Gift a specific class
Buyers can give a class from your calendar, not only money.
Gift cards on sale
Sell a gift card for less than its value as a holiday offer.
Share the link anywhere
Publish the gift card link on your site or on social media.
Sell in the shop
Sell gift cards at the front desk as well as online.
Issue a gift card
Create a gift card from your workspace and send it yourself.
Redeem at checkout
Guests enter their code and the balance applies to the order.
Redeem in person or by phone
Redeem a card for a guest straight from your gift cards page.
Balance carries over
Anything left stays on the card for next time.
Swap a gifted class
Someone given a specific class can trade it for something else.
Track every card
Search by code, name or email and see each balance and its use.
Resend or clear
Resend a lost code, or clear a small leftover balance.
Breakage revenue
Set an expiry date, and unspent balances stay with your school.
Redeem Square gift cards
Guests can spend existing Square gift cards with you.
Bring your balances over
Import gift cards and credits when you switch.
Branded gift email
Add your colors, images and a personal message to the gift email.
08 / 10
Marketing and repeat guests
Fill the empty stations and bring guests back, mostly on autopilot.
19 features
Reminder emails
Remind guests before their class, automatically.
Follow-up emails
Send a thank-you or class notes after the class ends.
Edit the wording
Change what your automated emails say.
Waitlist button
A join-waitlist button appears when a class sells out.
Waitlist notifications
When a seat opens, the next guest in line hears by email or text.
Invite from the waitlist
Choose yourself who to contact from the waitlist, and when.
Cart recovery
Email guests who leave mid-checkout, and land them back on their booking.
Referral program
Reward the guest who refers and give their friend a discount.
One-tap sharing
Guests send their referral code by text, email or WhatsApp.
Share after booking
After a public class booking, guests are invited to share it with friends.
Loyalty rewards
Set spending tiers, and regulars get a reward email when they reach one.
Win back quiet guests
Reach past guests and bring them back onto the calendar.
Token of appreciation
Send past guests a follow-up email with a coupon for their next visit.
Review requests
Ask happy guests for a review, and route unhappy ones to you.
Coupons and promo codes
Publish discount codes to fill quiet periods.
Early sign-up offers
Limit a coupon to a date range to get guests booking early.
Bulk coupons
Generate or import many unique codes, for deals or fundraisers.
Newsletters
Email your upcoming classes to subscribers on a schedule you choose.
Spotlight
Recommends other classes to each guest, based on sales and recency.
09 / 10
Reports and data
See what sells, keep the books tidy, and take your data with you.
14 features
Sales dashboard
See your revenue and performance in one place.
Popular times
See your busiest days and times, and add classes when people book.
Location sales
See which locations earn the most.
Event intelligence
See how many visitors book each public class, and fix what is not working.
Sales channel sources
See where each order came from: website, newsletter, recovery email and more.
Reconciliation
Match your sales to your bank deposits.
Tax report
See the sales tax you owe each month, ready to file.
Accrual-ready reports
Revenue recognition reports and a QuickBooks export for your accountant.
Custom reports
Save the columns and filters you use, and reuse them.
Ad tracking
Send booking data to Google Analytics, Google Ads, Meta and TikTok.
Built-in CRM
Every guest and the bookings tied to them, in one place.
Bookers and attendees
Track the person who booked and the guests who actually came.
Export anything
Export orders, guests and reports to Excel, PDF or print.
Import your list
Bring your existing guest list into Hotpan.
10 / 10
Brand, team and setup
Your name on every page, your team in the right places, and help to move over.
17 features
Your own web address
Guests book on an address like book.yourschool.com.
Your logo and name
Guests see your school’s logo and name, not a third-party site.
Your colors and fonts
Set brand colors by hex code and pick from Google Fonts.
Branded emails
Your logo on confirmations, and your colors on cart recovery emails.
Your support details
Add your own contact email and phone number for guests.
Email signature
Add a standard signature to every email guests receive.
Staff permissions
Give each team member full or limited access.
Multiple locations
Run several locations from a single dashboard.
Kitchens within a location
Set up rooms inside a location, so classes can run side by side.
Physical, virtual and mobile
Run classes at your address, online, or on the road.
Move classes between kitchens
Transfer a class to another room or location.
Support details per location
Give each location its own customer service details.
Dedicated partner lead
One person handles your setup, data import and training.
We move your data
We import your calendar, bookings, customers and credits.
Website set up for you
We connect Hotpan to your website and other platforms.
Staff training
One-to-one training to get your team up and running.
Real people on support
Reach us by chat, email or phone, seven days a week.
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See how Hotpan fits your school
Book a 30-minute call. We’ll show you how guests book, what your team sees on the day, and how Hotpan brings guests back.
